ARTICLES

ClosingSale
The Importance of Finding Efficiencies in fleets

There’s a lot of good news in this industry. Most fleets don’t know their...

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ClosingSale
What Cutting Prices Means, to Others

In a recent study CEOs of large and medium companies...

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Dice
The Importance of Protecting Margins

There is not a single successful salesperson who ...

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Dice
Argument for Selective Electrification

Whether you agree with Global Warming, Climate Change, or ...

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Dice
Build Business With Current Inventory

If there is one thing a rep can count on with a new account or prospect...

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Dice
Understanding Basic Actuator Components

Ultimately, an actuator of any kind, be it a door lock, or an EGR valve, functions...

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Dice
The Value of a Sales Rep’s Hour

Every half-decent sales rep is making the most...

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Dice
How to Avoid having Backordered Parts

It’s remarkable how a 3$ fitting can...

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Dice
How to Choose the Right Quality Level

A lot of people have different definitions of quality and value...

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Dice
How to Reduce After-Treatment Issues

I don’t think that anyone who works on trucks equipped with ...

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Dice
How to Hire and Keep Mechanics

There’s been a lot said about how to hire and keep, or...

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Dice
How to Cut Down on ‘Random’ Inspections

This is not an article on the evils or incompetence of ...

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Air
How to Avoid Air Leaks and Downtime

Air leaks, minor and major, are a large expense for fleets...

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Five
Five Questions to Solve Component Failure

Every problem, every symptom of a device, component or system is...

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Electric Light
How to Protect Your Electrical System

Some people come to believe that all electronic components...

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Student learning
Forget the Quota to Make Quota!

There’s a lot to be said for quotas. Some are well built...

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Student learning
How to Stay Fresh and Remain Welcome

You can’t truly build an account by handing out promotions...

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Student learning
How to learn about trucking and truck repair

The more you know about how fleets, drivers, and garages operate, and...

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White and black sign
The right way to cold call a fleet or a garage

There is a lot available on and offline about cold calling. Some ...

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White and black sign
Be New, Introduce Options

Don’t just hand out literature. You want to avoid being...

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White and black sign
How to Find New Customers

Even the best salespeople will lose some business...

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White and black sign
Understand Your Customers

The most important question that most reps and counter people never ask is...

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Question Mark On Wall
The Who, what, and Why of Parts Selling

There are a few things that need to be considered when selling...

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Guy In Respect Shirt
Win The Respect of your Customer!

Before making my point in this article I want to make one thing clear. The customer is under no obligation...

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Steep Winding Road
Why Brake Adjustments Are Often Bad?

Every year there is a large focus on air brake adjustments or lack thereof. And...

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Front Engine
How to Take Advantage of Annual Inspections

We’ve covered some basics by now such as how a multimeter works, and how to get the most...

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truck with exhaust smoke
The Difference Between a DPF Regeneration And Cleaning

You may not believe it, but DPF technology is not at all a new tech...

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Multi-Meter Series Image
Multi-Meter Series: What is amperage and how do you measure it?

What is amperage? For most people, it’s little more than a rating on a fuse...

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Multi-Meter Series Image
Multi-Meter Series: Using the Voltmeter and the Voltage Drop Test

We’ve covered some basics by now such as how a multimeter works, and how to get the most...

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Multi-Meter Series Image
Multi-Meter Series: Troubleshooting With A Multi-Meter

By now we’ve covered some important fundamentals. We looked at basic functions and how...

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Repair Clock
Reduce Repair Time For Free

The motto of many military and police forces has long been “knowledge dispels fear”. I would submit to the trucking industry...

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Multi-Meter Series Image
Multi-Meter Series: The Practical Differences Between A/C and D/C Voltage

Just about the entire world runs on alternating current (A/C) voltage. Cars and trucks or anything...

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Multi-Meter Series Image
Multi-Meter Series: Meter Overview

We’re also lucky that with that versatility, multimeters have become safer, easier to operate and...

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Battery Diagram
Disposing of Automotive Batteries

Disposing of an old battery may not seem like a big deal...

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Multi-Meter Series Image
Multi-Meter Series: An Introduction

If you get a check engine light and read the codes, do you know what to do with it? Do you replace...

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Battery Diagram
Maintaining Automotive Batteries

Most people look at a battery and figure next to nothing can be done to maintain a battery...

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Battery Diagram
Testing Automotive Batteries

To test a battery is well and good, but what causes a battery to require testing?

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Battery Diagram
Choosing Automotive Batteries

Considering the fact that if your batteries fail, you can’t work, very little time, effort or...

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Blue Voltmeter
How To Troubleshoot Anything

Every diagnostic follows the same core principles.

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Jumper cables on an engine
How To Reduce Winter Time Engine No-Starts

Some quick tips on making it easier to get going in the cold

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Old Temperature Gauge
How To Get The Most Out Of Your Fan Clutch

The fan clutch is extremely important for your engine, take care of it

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Different sizes and colours of wire and cable
How To Choose Wire And Cable Gauge

Today's vehicles run on specialized electrical components, feeding the right amount of power is crucial

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Pile of tires
How To Choose Winter Tires Better

Some quick example text to build on the card title and make up the bulk of the card's content.

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Piping
How And Why To Install Exhaust Flexible Properly

One of the simplest jobs that you really don't want to get wrong

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Battery Diagram
Choosing Automotive Batteries

Considering the fact that if your batteries fail, you can’t work, very little time, effort or consideration is put...

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Oil and grease
Automatic Greasing Systems: Pros, Cons and Tips

The importance of grease cannot be understated. Is an auto-greaser the solution?

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Battery Diagram
Storing Automotive Batteries

The most important consideration when storing any battery is to make sure the voltage never...

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Inspection magnifying glass
How To Verify Outsourced Repairs

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Broke Light bulb
Ban Test-Lights

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Check Engine Lamp
What To Do With A Check Engine Light

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Scrap car piles
Why Truck Batteries Have A Core Charge

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Old mix of light switches
Why Turn Off The Lights

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Man writing report
Write A Better Drivers Report

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Downtime
Cost vs Downtime

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Sockets
Put An End To Brake Adjustment Fines

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High Five For Success
Seven Steps to Engine Diagnostic Success

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